Refund Policy

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1. Introduction

At Pehal – A Drop in Ocean Foundation, all donations are made voluntarily to support our charitable initiatives. This Refund Policy outlines the conditions under which a refund may or may not be granted.

2. No Refund on Donations

All donations are non-refundable in general.

Once a donation is successfully made, it cannot be reversed, as funds are immediately allocated to ongoing programs and activities.

3. Exceptions (Eligible for Refund)

Refunds may be considered only in the following cases:

Duplicate Transactions (same amount paid more than once by mistake)

Technical Errors during payment processing

Incorrect Amount Transferred due to genuine error

All such requests are subject to verification.

4. Refund Request Process

To request a refund, the donor must:

Send an email to info@pehalindiafoundation.com

Include the following details:

Full Name

Contact Number

Transaction ID / Reference Number

Date of Transaction

Proof of Payment (screenshot/receipt)

Reason for refund request

5. Refund Processing Time

Approved refunds will be processed within 7–10 working days

Refunds will be made using the original payment method (where possible) or via bank transfer

6. Verification & Approval

All refund requests will be reviewed carefully

The organization reserves the right to approve or reject any refund request based on verification

7. Fraud Prevention

Any fraudulent or suspicious refund request will be rejected, and appropriate action may be taken.

8. Changes to Refund Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page.

9. Contact Us

For any refund-related queries, please contact:

Email: info@pehalindiafoundation.com